Monitoring - URGENT! All businesses are required to register for 10DLC. Any businesses that have yet to register may result in your text messages being blocked by wireless carriers and potential increased fees.
Resolved -
This issue has been resolved. Thank you for your patience.
Apr 25, 14:12 MDT
Monitoring -
We have identified an issue where team chat history was missing from the application. A fix has been implemented. If you are missing your chat history, please restart your application (control+shift+r) or refresh your browser (Control/Command+r).
Apr 24, 09:38 MDT
Resolved -
This incident has now been resolved. To access existing Text To Pay links, patients can refresh or re-click the link to pay.
Apr 23, 16:49 MDT
Investigating -
We are receiving reports that customers are having issues accessing text-to-pay links. Our teams are currently investigating.
Apr 23, 16:22 MDT
Resolved -
This incident has been resolved.
Apr 16, 17:48 MDT
Investigating -
We have received reports of messages failing to load in both the mobile app and desktop app. We are currently investigating this issue.
Apr 16, 17:36 MDT