Monitoring - URGENT! All businesses are required to register for 10DLC. Any businesses that have yet to register may result in your text messages being blocked by wireless carriers and potential increased fees.
Resolved -
This incident has been resolved.
Apr 16, 17:48 MDT
Investigating -
We have received reports of messages failing to load in both the mobile app and desktop app. We are currently investigating this issue.
Apr 16, 17:36 MDT
Resolved -
This incident has been resolved. Please refresh your forms dashboard tab
Apr 10, 11:39 MDT
Investigating -
We are currently investigating an error "Failed to fetch the list of source tenants" with our Forms dashboard (forms.getweave.com)
Apr 10, 11:20 MDT
Resolved -
This issue is now resolved
Apr 5, 08:06 MDT
Monitoring -
A fix has been implemented and we are continuing to monitor improvements in terminal registration. Please refresh your desktop app (control+shift+R) and re-register your terminal if you're continuing to see issues.
Identified -
Currently, we have discovered some terminals that are unable to connect to your Weave software. The recommendations for the current issues you are seeing are the following below.
1. Try to refresh to see if your terminal options reappear to connect to your Weave application. 2. If the above doesn't work, re-register the terminal by generating a new pair code on the terminal and then re-register